uquiz Casino & Sportsbook Data Care

This page describes what we collect when you use uquiz and how we keep that data protected. We operate a sportsbook and casino platform serving users across Indonesia where local law permits. Our data practices reflect that scope: we collect only what's necessary for account verification, payment processing, and fraud prevention.

We do not sell your personal information to third parties. We do not track your behaviour across other websites. We do not use your data for marketing without your consent. Our servers may sit outside Indonesia, but your data is encrypted in transit and at rest. This policy explains our commitments in plain language.

If you have questions about how we handle your data, contact our support team via in-app chat or email. We respond in English and local languages.

What We Collect on uquiz

We collect data in three categories: account information, transaction data, and technical logs.

Account information

When you register on uquiz, we collect your email address, phone number, and identity number (KTP or passport). We use this for KYC (Know Your Customer) verification, a legal requirement in Indonesia for financial platforms. We also collect your name, date of birth, and address during verification. This data is encrypted and stored on our secure servers.

Transaction data

We record every deposit, withdrawal, and bet you place on uquiz. This includes the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), timestamp, and outcome. We retain this data for a minimum of 5 years, as required by Indonesian financial regulations. We use it to detect fraud, resolve disputes, and comply with anti-money-laundering (AML) rules.

Technical logs

Our servers log your IP address, device type (Android or iOS), app version, and connection quality when you use uquiz. We use this to troubleshoot crashes, optimize performance, and detect abuse (e.g., automated bot access). We do not use this data to identify you personally—only to improve our platform.

Cookies: We use session cookies to keep you logged in on uquiz. These expire when you close your browser or log out. We do not use tracking cookies or third-party cookies.

How We Use Your Data on uquiz

We use your data for five purposes: account management, payment processing, fraud prevention, legal compliance, and platform improvement.

Account management: We use your email and phone to send login confirmations, password resets, and account notifications.
Payment processing: We share your name and account details with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to confirm deposits and withdrawals. These processors are bound by confidentiality agreements.
Fraud prevention: We analyze your transaction patterns to detect suspicious activity. If we flag a withdrawal as high-risk, we may request additional verification before processing it.
Legal compliance: We share data with Indonesian authorities if required by law (e.g., court order, tax investigation). We do not volunteer this data; we respond only to legal requests.
Platform improvement: We analyze aggregate, anonymized data to improve uquiz—e.g., which games are popular, which payment methods are fastest, where connection issues occur.

Third-Party Processors & Data Sharing

We work with third-party vendors to operate uquiz. These include payment processors, cloud hosting providers, and customer support platforms. We share only the minimum data necessary for each vendor to do their job.

Payment processors: We share your name, phone, and transaction amount with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank to process deposits and withdrawals.
Cloud hosting: Our servers are hosted by a third-party provider outside Indonesia. Your data is encrypted; the host cannot read it.
Support platform: When you contact our support team via in-app chat, your messages are stored on a secure support platform. Only our team can access them.
Analytics: We use anonymized analytics to track platform performance. No personal data is shared with analytics vendors.

Your Rights on uquiz

You have the right to access, correct, and delete your personal data on uquiz. You also have the right to data portability (we can export your data in a standard format) and the right to object to certain uses of your data.

Access your data

Log into your uquiz account and navigate to Account → Privacy. You can view your profile, transaction history, and login activity. If you need a full data export, contact our support team.

Correct your data

If your name, phone, or address is incorrect, update it in Account → Profile. If you cannot update it yourself, contact support and we'll help.

Delete your account

You can request account deletion anytime. We will delete your profile, but we retain transaction records for 5 years as required by law. We cannot delete data that's part of a legal investigation or dispute.

Data portability

We can export your account data (profile, transaction history) in CSV or JSON format. Request this via support, and we'll send it within 7 business days.

How We Protect Your Data on uquiz

We use industry-standard encryption (TLS 1.2+) to protect data in transit. Your password is hashed and salted; we never store it in plain text. Our servers use firewalls, intrusion detection, and regular security audits. We limit access to your data to authorized staff only.

If we discover a data breach, we will notify you by email within 72 hours and explain what happened and what steps we're taking. We maintain cyber insurance to cover potential losses.

How Long We Keep Your Data

We retain your account profile for as long as your account is active. If you delete your account, we retain transaction records for 5 years (Indonesian financial law requirement). We delete technical logs (IP addresses, device info) after 90 days. We delete support chat transcripts after 1 year unless they're part of an ongoing dispute.

Jurisdiction & Data Location

Our servers are located outside Indonesia, but we comply with Indonesian data protection law. Your data is encrypted; the hosting provider cannot access it. If Indonesian authorities request your data, we comply with legal process. We do not transfer your data to countries with weaker data protection laws.

Contact Us About Your Data

If you have questions about our privacy practices, contact our support team:

In-app chat: Open uquiz, tap Support, and start a chat.
Email: [email protected]
Response time: Within 24 hours during business hours.

Changes to This Policy

We may update this policy if our practices change or if Indonesian law changes. We will notify you by email if we make material changes. Your continued use of uquiz after a policy update means you accept the new terms.

Summary: Your Data on uquiz

We collect only what's necessary for account verification, payment processing, and fraud prevention. We do not sell your data, track you across other sites, or use it for marketing without consent. We encrypt your data in transit and at rest. You have the right to access, correct, delete, and export your data anytime. If you have questions, contact our support team—we respond in English and local languages.

Our privacy practices reflect our commitment to transparency and security. We operate within Indonesian law and international best practices. Your trust is essential to uquiz, and we take data protection seriously.

Legal Basis for Data Processing on uquiz

We process your data under the following legal bases: your consent (you agree when you register), contract performance (we need your data to deliver our service), legal obligation (KYC and AML rules), and legitimate interest (fraud prevention, platform security). We do not process data based on automated decision-making or profiling.

Children & uquiz

Our services are not intended for users under 18 years old. We do not knowingly collect data from minors. If we discover a user is under 18, we will delete their account and data immediately. Parents or guardians who believe a child has registered should contact us urgently.

International Data Transfers

Your data may be transferred to and processed in countries outside Indonesia. We ensure these transfers comply with Indonesian data protection law. We use standard contractual clauses and encryption to protect data during transfer. You consent to these transfers by using uquiz.

Final Note

This privacy policy is effective as of the date shown at the bottom of this page. We review it annually and update it if our practices change. Your use of uquiz means you accept this policy. If you do not agree, do not use our platform. For the most current version, visit this page anytime.